Dealing with the BiPAP Recall

[flapjack_]

My poor husband is in a tough spot right now, and I'm hoping someone here can help.

His BiPAP machine got recalled by Philips, which is a huge headache because he absolutely cannot sleep without it. Seriously, it's rough!
He's been trying to manage by using those bacteria/virus filters as a stopgap until (hopefully!) Philips finally replaces or fixes the machine. But who knows how long that's going to take, right?

Does anyone have advice on how to get a doctor to approve a new, expensive BiPAP?

We're talking about trying to get an "okay" from his doctor for a replacement since he really can't go without one, and these things aren't cheap.
Or maybe there's a way to make the Phillips fix the machine faster

Any tips on navigating that with insurance or the doctor's office would be amazing!

 

[xxtremee lightning]

That's rough, @flapjack_. Push the doctor for a medically necessary note. Well like it or not, insurance usually moves faster with that wording. THAT EXACT WORDING. And sometimes DME suppliers can loan a unit while waiting on Philips.

 

[Physio]

It's crazy that patients have to beg for a new BiPAP when a billion-dollar company sold defective machines. Honestly, instead of filters and delays, Philips should be forced to cover immediate replacements...no excuses.